Domande Frequenti

How long does shipping take?

La spedizione richiede in genere 3–7 giorni lavorativi, a seconda dell’indirizzo di consegna. Riceverai un’email di tracciamento non appena l’ordine viene spedito.

Do the products have a warranty?

Yes, we offer a 12-month warranty on all products against manufacturing defects. For assistance, please contact us via email with your order number and photos/videos of the issue.

How can I request a return or refund?

You have 30 days to request a return. The product must be in good condition and complete with all accessories. Contact us to start the process.

Are the devices compatible with the app?

Tutti i dispositivi intelligenti (bilance, corda smart, misuratori, ecc.) sono compatibili con l’app dedicata indicata nella pagina prodotto. L’associazione via Bluetooth è semplice e veloce.

Are these devices safe to use?

Yes. All products are designed with safe materials, certifications and technologies in compliance with European standards.

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