Informativa sulla privacy
Last updated: November 20, 2025
VitaeChek operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with a seamless shopping experience (the “Services”). VitaeChek is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, or could reasonably be linked to you or another individual. Personal information does not include information collected anonymously or anonymized so that it cannot identify you. Depending on your interaction with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
- Contact details including name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card numbers, debit card numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment information.
- Account information including username, password, security questions, preferences, and settings.
- Transaction information including items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or deleted, and past transactions.
- Communications with us including information you include in customer support communications or disputes.
- Device information including device details, browser information, network connection, IP address, and other unique identifiers.
- Usage information including information regarding your interaction with and use of the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide information.
- Automatically through the Services, including through your device and through cookies and similar technologies.
- From service providers acting on our behalf.
- From business partners or third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, send account notifications, process returns and exchanges, create and manage your account, arrange shipping, enable reviews, and personalize your shopping experience with recommendations and tailored content.
Marketing and Advertising
We may use your personal information to send promotional communications via email, SMS, or mail, and to show you advertisements related to products and services on our Services or other websites.
Security and Fraud Prevention
We use your personal information to authenticate accounts, maintain secure transactions, detect and investigate fraud or unlawful activity, and protect our Services and users.
Communicating With You
We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws, respond to legal requests, investigate disputes, enforce our terms and policies, or participate in legal proceedings.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, shipping, analytics, customer support, and IT management.
- With marketing and advertising partners to provide personalized advertising and promotional services.
- When you direct or authorize us to disclose information to third parties, such as for shipping or social media integrations.
- With affiliates and companies within our corporate group.
- In connection with mergers, acquisitions, bankruptcy proceedings, legal obligations, law enforcement requests, or to protect our rights and Services.
Relationship With Shopify
The Services are powered by Shopify, which collects and processes personal information relating to your access and use of the Services to provide and improve the Services.
To support enhanced features and improve merchant services, Shopify may use information gathered from your interactions with our store, other merchants, and Shopify itself.
For more information, you may review Shopify’s Consumer Privacy Policy at:
Depending on where you live, you may exercise certain rights regarding your information through:
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or their content.
Information shared publicly or on third-party platforms may be visible to others without restriction.
Children’s Data
The Services are not intended for use by children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from minors.
If you are a parent or guardian and believe a child has provided personal information, please contact us to request deletion.
As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal information of individuals under 16 years old as defined under applicable laws.
Data Security and Retention
No security measures are completely secure, and we cannot guarantee absolute security of your information.
We retain personal information for as long as necessary to maintain accounts, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your personal information.
- Right to delete your personal information.
- Right to correct inaccurate information.
- Right to data portability.
- Right to manage marketing communication preferences.
If you reside in the UK or EEA, you may also have the right to:
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
You may exercise your rights by contacting us using the information below.
We may need to verify your identity before processing requests.
Complaints
If you have complaints about how we process your personal information, please contact us using the information below.
Depending on your jurisdiction, you may also have the right to contact your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required, we rely on legally approved transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: vitaehealths@gmail.com
Address:
Via Bruno Buozzi,
Sesto San Giovanni, MI, 20099, Italy